Business Excellence is often described as outstanding practices in managing the organisation and achieving results, all based on a set of fundamental concepts or values.
These practices have evolved into models for how a world class organisation should operate.
Many countries have developed their own models and use these as frameworks to assess and recognise the performance of organisations through awards programmes.
Since the s there has been a general decline in award applications. However there has been an increasing trend for organisations to apply these models and integrate the principles and practice with their day-to-day operations thereby achieving the benefits business excellence brings.
Find out more about who uses these models. What are business excellence models?
Business excellence models are frameworks that when applied within an organisation can help to focus thought and action in a more systematic and structured way that should lead to increased performance. The models are holistic in that they focus upon all areas and dimensions of an organisation, and in particular, factors that drive performance.
News & latest articles at EFQM
These models are internationally recognised as both providing a framework to assist the adoption of business excellence principles, and an effective way of measuring how thoroughly this adoption has been incorporated.
Several business excellence models exist world-wide. While variations exist, these models are all remarkably similar. The most common include;. Baldrige Model The most popular and influential model in the western world is the one launched by the US government called the Malcolm Baldrige Award Model also commonly known as the Baldrige model, the Baldrige criteria, or The Criteria for Performance Excellence.
More than 25 countries base their frameworks upon the Baldrige criteria. The Baldrige model consists of practices that are incorporated into six Approach categories plus a Results category consisting of —.
Award Programmes In general, business excellence models have been developed by national bodies as a basis for award programmes. For most of these bodies, the awards themselves are secondary in importance to the wide-spread take up of the concepts of business excellence, which ultimately lead to improved national economic performance. Often awards programmes operate at a local, regional and national level to recognise and celebrate the achievement of all levels of organisational maturity.
It is through these award programmes that an organisation can be assessed and justifiably claim to operate at World Class levels of performance.
Innovation Management Framework
It was recently estimated that there are at least 76 countries operating a business excellence award programme at a national level. Organisations across the world are using these business excellence models as a basis for continuous performance improvement. Choosing a Self Assessment Method What are business excellence models?